FAQs

Customer Service FAQs

Find answers and general information quickly about Engine and Transmission Components.

In most cases 2:30pm Pacific Standard Time.

Orders usually ship the same day if in by 2:30pm Pacific Standard Time.

Prepaid on orders over 200 Bearing Sets or a combined order of $500.00 on Valve Seats, Engine Hardware, and Valve Shims.

Yes, just provide customer service with your account number.

Yes, if you are a direct customer or affiliated with a direct customer.

Yes, but its COD and Jobber pricing.

Contact Andre Moser – General Sales Manager and he will determine if your size and sales volume qualify.

Valve Seats are packaged 12 or 100 per box.

Valve Shims are packaged Regular Series 100 or 500 per box, HP Series 50 or 250 per box.

Engine Hardware is packaged 25 or 100 per box.

Technical FAQs

Find answers and general information quickly about Engine and Transmission Components.

30000 – Unleaded – Light to Medium Duty

70000 – Unleaded, Propane, LPG, Natural Gas, and Diesel – Heavy Duty

90000 – Unleaded, Propane, LPG, Natural Gas, and Diesel – Extreme Duty

Copper Infiltrated – Unleaded, Propane, LPG, Natural Gas, and Diesel – High Performance

Yes, the CH-25 can be used as a substitute of the CH-23, but not the other way around.